Columbia

This is Not the Old LinkedIn

by Bradley Jobling on November 18, 2011

I started using LinkedIn what seems like a decade ago. Even though I am a web person, I really couldn’t see the value beyond being an online Rolodex. Fast forward to 2011 and you’ll notice that LinkedIn today is not the same LinkedIn of 2000.

In December CBSAC/NY had the “LinkedIn: How to Make it to the Top” event with Ruben Quinones from Path Interactive. Through Ruben’s pointers, I was clued into knowing how use LinkedIn more effectively. It is now my favorite social network platform on par with Twitter. Some of the pointers that I was able to pick up from this session were:

1. Your LinkedIn profile is governed by the laws of SEO.

Even more so than on Web sites or blog articles you should pay attention to keywords. These are most important in the Experience Section job titles. If you are a Manager of Communications but actually do social media community management, use Social Media Community manager as your job as you will come up in more relevant “social media” searches

For the same keyword SEO reason, fill up your Skills Section with your applicable skills. LinkedIn has a set of predefined descriptions that pop up when you are entering your list of skills. I tried to stick to these terms that LinkedIn suggested. I guessed that LinkedIn probably knew more on the most popular search times than what I did. Skill descriptions such as “working a room” aren’t in this list of most popular terms. So it’s better to probably better to just skip those.

2. Affinity, affinity, affinity is the location of LinkedIn.

The dirty little secret that LinkedIn doesn’t want you to know is that the more connections you have, the more often your profile will come up in search. LinkedIn says that your connections should be people you know and trust. I know most of the people that I am connected to, with some thought. Either that or they are CBS alumni. But, I connect with almost anyone that asks unless it looks like a spam or false account. Group membership also plays into affinity and the number of times you come up in a search. If you are looking for a new position, join a recruiting group. You’ll come be in more recruiters’ searches.

As a corollary to connections, the process of sending a message to your connection, who forwards it to theirs, is in my opinion flawed. I’ve never seen this work effectively. If the person you are trying to contact is a CBS alumnus, you can look up their email address in the Columbia BANC and contact them directly outside of LinkedIn. If they are not alumni, do some other type of investigative work to track down their contact details.

3. An update each day is the only way.

You won’t be seen or found as often in LinkedIn unless you participate in the communities or provide a status update. The more you do this, the more you’ll be found. In LinkedIn searches, like Google, the profiles higher up on the list of results are those that were updated more recently higher. I’ve seen this in action through my own experiences as verified in the analytics LinkedIn provides to every account for free. The weeks where I participate more, the number of times I am found in search will sometimes double.

A great way to participate or provide updates is to put one of those ShareThis buttons on your browser. After reading an article you can easily post the URL to LinkedIn with your thoughts. This can be done as a status update or a group post. The LinkedIn status updates can be automatically tweeted.

As a summary your profile findability depends upon your keywords, your connections, and your status activity. I found Ruben’s information to be quite useful and I am looking forward to learning more.

LinkedIn

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Brite Conference 2011

by Bradley Jobling on March 4, 2011

Brite Conference Logo

There were quite few great takeaways from the Brite’11 Conference this year. As for additional speakers, I would have liked to seen a few more of the Silicon Alley startups who are on the leading edge of this social wave. Yet, this is probably my narrow purview alone as the focus of the conference is on global brands, technology and innovation, not just social media.

A panel that did focus on start-ups included Bill Chasen of StickyBits. I’de heard of StickyBits before and tried to use it. The difficulty of getting a great scan is an issue for me. I also don’t think of using the app in the heat of shopping. Yet, I am an avid follower of customer book reviews on Amazon, and no one can deny that online reviews are the future of shopping.

Neve Savage of Netflix and Dustin Ritter of PTI Marketing Technologies drove home the importance of personalization. In a digital world organizations can provide individualized information and services. A good example of this are Netflix recommendations based on a consumer profile questionnaires and ratings of previously viewed titles A poorly executed example of this was an email newsletter from Home Depot that supplied vegetable gardening information to an ornamental flower enthusiast. Using past purchase information Home Depot could have provided the email recipient with articles and coupons they found useful, deepening the brand-customer relationship.

In a world of fleeting audiences and exploding media channels Josh Millrod and Jason Clement from Weiden+Kennedy discussed there experiences in making viral trans-media. Their “idea-house” of attention grabbing and personalized concepts are based on the reality that audiences are not captive but must be captivated. Furthermore the media platforms do not stand alone. Online, broadcast, print and mobile rarely exist in vacuums and can actually build on each other. Would the Old Spice videos have been as effective if the original TV ads had not been seen before?

Sheena Iyengar, the author of the book The Art of Choosing, explained her research on the psychology behind consumer choice. A Knowledge@Wharton recording of Sheena discussing this at a different event can be seen in the post Sheena Iyengar & the Power of Choice written by Christine Whittemore of Simple Marketing Now.

It’s difficult to put on a great conference and all in all this was a great event. Some of my previous ideas were confirmed and I picked up some new things. If you are looking for just social media tech information, there are probably other conferences which would be better. Yet, Brite Conference is a great resource for the overall brand marketer.

If you went to Brite’11 I would like to hear what you thought about it.

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I had the pleasure of speaking with Christine Whittemore of Simple Marketing about the work I have been doing at Columbia. She wrote up this great article about our conversation.

Brad Jobling On Social Media and Columbia Department of Surgery

Thanks for the work that you put into this Christine! This is an excellent write up.

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